AMAZING ICELAND (04N | 05D )

RESERVATIONS

The client will send all reservations, sales situation and final numbers directly to GLOBUS HOLIDAYS. The client will send the final rooming-list 35 days prior to departure. All bookings thereafter are on request.
Requested bookings are subject to availability because of limited seats.

VOUCHERS

Vouchers will be issued by GLOBUS HOLIDAYS. for all services required, clearly explaining the services to be provided.

OFFERS/QUOTES

GLOBUS HOLIDAYS. does not book any services until the client confirms them. This means that GLOBUS HOLIDAYS. cannot guarantee any availability on mentioned hotels or other services in a quoted offer to the client. All bookings are made on specific requests. GLOBUS HOLIDAYS. urges the client to book services as early as possible and preferably one year in advance.

ROOMS:

Requests for room types will be, at the best honoured, and based on the availability at the respective hotels. Single rooms are usually limited per tour, as well as limited on the part of the availability at the hotels, due to limited inventory of such in comparison to twins/doubles. In the same comfort of single rooms are often less so in comparison to the latter. In the event that the single room is not provided and guest is offered a shared twin room, the single supplement shall be refunded at the end of the tour.

Twin/double rooms bookings are accepted based on the mutual acceptance of both parties. In the event that a guest in double room should decide to cancel, the remaining guest shall be charged a single supplement for the duration of the tour. This is also applicable for cabins on trains and cruises.

Triple room accommodation is subject to availability at the time of booking. Often the triple room is a double room in which the hotel will add a 2nd or 3rd bed (roll-out) or a sofa at the expense of comfort and space, especially for the 3rd adult. Guests wishing to book a triple room, despite these reservations, cannot claim discount or compensation, if not satisfied.

CHANGES

GLOBUS HOLIDAYS. reserves the right to change the hotels and programs as long as the service is of same level or higher as what was quoted to the client. The client is not entitled to any compensation in this respect.

LIABILITY

GLOBUS HOLIDAYS. disclaims responsibility for any loss, damage, accidents, sickness or schedule changes caused by weather or road conditions, force majeure such as natural catastrophes, strikes or any other irregularities beyond the control of GLOBUS HOLIDAYS. GLOBUS HOLIDAYS. reserves the right to alter routes, itineraries or departure times, without prior notice, should the necessity arise. Luggage is at owner’s risk throughout the tour.

VALIDITY OF PRICES

All rates are net and include taxes in effect of today (date of the offer). Any eventual changes in rates will not be made with less than 8 weeks’ notice prior to arrival. Prices are guaranteed against any surcharge after an invoice has been issued, unless the increase is due to currency changes and amounts to 5% of the package price or more. The amounts that exceed 5% will be charged and client

will be entitled to cancel their booking with a full refund if the surcharge exceeds 10%. Any increase due to changes in government laws, i.e. tax changes, will be added to the invoice.

Furthermore, all rates are based on exchange rates in effect of today (date of the offer). In case of fluctuation of more than 5% of the course of a currency used in the rate, the impact would be fully passed on it.

INSURANCE

Please note that individual travel insurance is not included in the tour price, and the client pays all medical cost and other cost involved. It is therefore strongly recommended, that participants acquire personal insurance.

CANCELLATIONS AND PAYMENTS

10% of total amount non-refundable at the time of booking

45% of total amount 90 day prior to departure date

45% final amount 45 days prior to departure date (non-refundable) Payment shall be made in one instalment by bank transfer. In the event that payment is made in several instalments, a 50 € invoicing fee will be added to every additional invoice and per instalment.

Cancellations must be made by e-mail.

CUSTOMER RELATIONS SERVICE:

Compensation claims should only cover the contractual elements of the reservations. No subjective nature of assessment will be taken into account. The purchaser may notify of a complaint for poor or non-execution of service as soon as possible including necessary documentation and in writing no later than 30 days after their respective return. We advise our clients to notify us of problems on site so that the difficulties can be resolved during the travellers trip, failure to do so may result in repudiation of compensation.

PRIVACY PRACTICES AND GDPR IN EUROPE:

GLOBUS HOLIDAYS is fully compliant with all applicable privacy laws with the European Union’s General Data Protection Regulation (GDPR). We never share any personal information with advertisers or marketers – including Google and Facebook.

We never sell or rent any information to third parties. We do not share information to third parties unless it is relevant to confirming a booking and all sensitive information is automatically deleted after it has served its use. Sensitive information received not relevant to booking will be automatically deleted. We do not share information outside the EU unless it is relevant to booking and will per procedures be automatically deleted once it has served its purpose.